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Terms of Use

SUPERHOITAJA Platform Terms of Use, Privacy Policy, Data Removal Instructions

 

1. TERMS

1.1. Administration. Family Projects OY is the operator of the platform. Address: Family Projects Oy. Kasavuorentie 18A4, 02700 Kauniainen, Finland. Company registration number: 3132437-4. The administrator acts as an administrator of the SUPERHOITAJA platform and as an intermediary among Users.

1.2. Anonymous user. He is a person who uses the administration services of the Website without registration.

1.3. Particulars. It is any kind of information that can be used to identify a person; it can also be any information about a person who has already been identified.

1.4. Website. It is the WWW.SUPERHOITAJA website managed by the administration.

1.5. Subscription. It is a fixed fee for the administration. If Users pay this fixed fee, they have the right to use the additional functions of the SUPERHOITAJA platform.

1.6. Privacy policy. It is a procedure provided on the website for the management of personal data that the User provides to the administration on the website. If the User uses the SUPERHOITAJA platform, it is considered that he accepts the control of the Buyer's personal data and confirms that all the information and personal data he provides are correct and real.

1.7. SUPERHOITAJA from the start. It is a system belonging to, maintained and managed by the administration. This system is on the website that allows Users to find a helper/service provider (caretaker, housekeeper, pet sitter and tutor) or a suitable helper job.

1.8. code. These are the rules regarding the terms of use of the SUPERHOITAJA platform, which are governed by the terms of use of the SUPERHOITAJA platform, the legal relations between the Site Users and the Administration, and between the Users themselves. The user must accept the rules if he wants to use the administrator's services.

1.9. User. A natural person who is at most 18 years old, duly registered on the Website with the intention of finding an assistant or a job.

1.10. User profile. It is the User record available on the SUPERHOITAJA platform, which consists of the personal data provided by the User himself.

 

2. FUNCTIONING PRINCIPLES OF THE SUPERHOITAJA PLATFORM

2.1. On the SUPERHOITAJA platform, Management helps users to cooperate. Users can find an assistant or helper job. The Administration acts as an agent among the Users.

2.2. Maintenance as the owner of the site and the SUPERHOITAJA platform do not act as helpers and do not look for helpers. Only Users are responsible for submitting information to advertisements and providing assistants' work or services.

2.3. Users understand and agree that they alone are responsible for their actions and compliance with applicable laws. Users using the SUPERHOITAJA platform understand that by employing people or providing services, they may have to obtain certain permits and licenses, complete employment formalities and perform other legal and/or tax measures referred to in the law of the Republic of Finland.

2.4. The user's information and personal information on the website and in advertisements are provided by the users themselves, so the administration is not responsible for the correctness, truthfulness of this information and is not responsible for any losses or damages that are caused or could have been caused by the actions of the users. , decisions or agreements made using the information provided on the website.

 

3. REGISTRATION PROCEDURE AND WEBSITE TERMS OF USE

3.1. An anonymous user can view ads and user profiles. The visibility of information in user profiles is limited to Anonymous users.

3.2. A person who intends to use the SUPERHOITAJA Services on a full scale must register on the SUPERHOITAJA website using one of the methods mentioned below:

3.2.1. by completing the registration form on the website;

3.2.2. by logging in with a Facebook profile.

3.3. If the User adds a picture to the User's profile, it must be a picture of the User himself. It is prohibited to add images/letters/numbers (eg logos, handwritten notes, phone numbers, surnames, catchy words) or images/letters/numbers combined with images instead of images or alter images in any other way. By uploading pictures to the profile, the User confirms that he has the right to use the pictures and that this use does not infringe the rights of third parties.

3.4. Registered users can post ads, post information to their user profile. In addition, they see more information than Anonymous users and can chat with other Users through private messages (as defined on the website). Users who have paid the Membership Fee on the Website in a certain way will receive full functionality.

3.5. By registering, the User creates personal login information (user name and password) and is obliged to keep the information confidential and not to disclose it to third parties. In order to reduce the risk of illegal login to the SUPERHOITAJA platform, it is recommended to create a strong, hard-to-guess password under the user name (the recommendation is to consist of at least 8 symbols using both upper and lower case letters, numbers and punctuation marks and avoid easy-to-guess words (user name, surname and so on) and (or) numbers (for example, date of birth) and so on, and it must be changed every 6 (six) months at least.The User is responsible for the strength and retention of the login information created by him and for all actions (data transfer, sent offers, User comments or other matters), which are performed by logging in the user's name and password on the Website. If the SUPERHOITAJA platform is used by a third party who has logged in to the Website with the user's login information, the Administration considers this person to be a User. If the User loses the login information, he or she must notify the Administration immediately by email or change the login information in on the SUPERHOITAJA platform.

3.6. The user is obliged to provide accurate, correct and detailed information in the registration form. If the information in the User's registration form changes, he must update it immediately. Maintenance is not responsible for the User or third parties for the reason that the User has provided incorrect and (or) inaccurate personal information or has not changed and supplemented the information when it changes.

3.7. The user has the right to change, supplement the registration information freely or delete the registration at any time. By deleting the registration, the User loses the opportunity to use the SUPERHOITAJA platform on a full scale. The user gets such an opportunity only if he registers again on the SUPERHOITAJA website.

3.8. By registering on the Website, the User jointly confirms that he is 18 years old.

3.9. Users who have paid a fixed amount in advance for Membership as specified on the Website will be entitled to use the Website's most extensive functionality (such as the extent indicated on the Website). The membership is valid for the period from which the payment has been made, unless it is terminated earlier in accordance with the procedure specified in these rules.

3.10. The validity of the membership is automatically extended for such periods as are valid at the time of the extension and the corresponding fees are automatically charged to the User's account, unless the user indicates that he refuses the membership or does not wish to continue it before the membership ends.

3.11. The User can refuse Membership at any time in one of the following ways: i) through the User Account on the SUPERHOITAJA website ii) by notifying the Maintenance at support@SUPERHOITAJA; iii) if the User has paid for his membership via Paypal – via the Paypal system. If the user refuses their membership, the membership fee will not be refunded.

3.12. The administration reserves the right to change membership plans and membership fees. Such changes will be implemented after notification of the relevant changes to the user.

 

4. RIGHTS AND OBLIGATIONS OF USERS

4.1. By using the SUPERHOITAJA platform, the User must:

4.1.1. not to commit any illegal crime or activity on the Website;

4.1.2. communicate with other users and administration in accordance with generally accepted principles of ethics and morality;

4.1.3. provide only true and correct information to other users and the administration and constantly update information about him;

4.1.4. act fairly without intending to deceive another user and/or the Organizer;

4.1.4. change the login information to the Website if there is a threat that this information could potentially be known to third parties;

4.1.5. to ensure that the information and photo in the User's profile are in accordance with moral and ethical standards and do not violate copyright, do not cause disagreements in any case and on any basis.

4.1.6. ensures that the information to be sent: i) is in accordance with the intended use of the SUPERHOITAJA platform; ii) does not advertise any kind of person or products without prior permission from the administration; iii) must not be a threat to the operation of the SUPERHOITAJA platform or its database (for example programs or documents containing viruses).

4.2. The administration has the right to limit the user's right to use the website, including the complete removal of the user from the website and to take other administratively necessary actions, including but not limited to suspending or not using the rights and obligations. of these persons acting as Administrators, if such administrative action or failure to act is necessary to ensure the unconditional operation of the Website and/or the rights and obligations of other Users.

4.3. The Administration has the right to suspend the User's registration on the Website and/or remove him from the Website and/or block the User when:

4.3.1. The user has provided or provides incorrect, false, incorrect and/or incomplete information;

4.3.2. The User's behavior with other Users is not in accordance with generally accepted moral principles;

4.3.3. The User uses the SUPERHOITAJA platform intentionally to harm other Users and/or the Administration;

4.3.4. The user violates these rules or applicable law in any other way.

4.4 Management owns the intellectual property rights of the Website, its domain name (SUPERHOITAJA) and the operating system. The User has no right to store, copy, change, transmit, transmit or disclose the content on the Website.

 

5. LIMITATION OF LIABILITY

5.1. Maintenance is not and is not responsible for damage caused to the User when third parties have Logged in to the SUPERHOITAJA platform with the User's login information.

5.2. The administration is not responsible for third-party advertisements, links or cookies that are on the website. The user must take into account the user agreements and privacy policy of third parties.

5.3. Since the Internet is a special feature of an external factor, the administration cannot guarantee the uninterrupted availability of the website. The organizer can also limit the accessibility of the SUPERHOITAJA platform or part of it if it is necessary for security, server maintenance or other objectively significant reasons.

5.4. The administration reserves the right to change the content or functions of the website without warning the Users. Management has the right to decide to change or stop providing the services for any reason and without warning, including the right to stop providing the service to another User or a third party with or without warning and liability to the Users.

 

6. FINAL PROVISIONS

6.1. The Administration has the right to unilaterally change these Rules and if there have been substantial changes in the Rules, the Administration has the right to notify the User of these changes on the Website or through the notified Users' contact information. The published Rule Change will enter into force 5 (five) business days after the day it is published on the Website or sent by e-mail to Users. It applies to all users who have not expressed their disagreement with such change within the stated period.

6.2. These rules have been drawn up in accordance with the legislation of the Republic of Finland.

6.3. Relations based on these rules are governed by the law of the Republic of Finland.

6.4 All disputes arising from the application of these rules shall be settled by negotiation. If no agreement can be reached, disputes will be settled in the courts of the Republic of Finland in the manner prescribed by law.

6.5. All questions can be sent by email: [email protected].

 

PRIVACY POLICY

 

1. PURPOSE OF THE PRIVACY PRACTICE

1.1. This privacy policy states user rights, personal data management terms and the purposes of using the website.

1.2. A privacy statement is drawn up and personal data provided on this website is processed in accordance with the requirements of the regulation and legislation of the Republic of Finland.

1.3. By proving his personal data on this website, the user agrees that it will be processed in accordance with the procedure set out in this privacy policy.

 

2. TERMS

2.1. These terms are used in this privacy policy. Below you can see the terms and their explanations:

Personal information or Data is any kind of information about the User whose identity is known or can be known directly or indirectly (registered).

Data management is any operation or set of operations (such as data collection, storage, sorting, systematization, storage and other operations) performed on personal data or sets of personal data using automatic or non-automatic tools.

The controller is a natural person and legal entity that processes personal data on behalf of the controller.

The controller is Family Projects Oy, registration number: 303189121, postal address: 02700 Kauniainen, Finland. The website is maintained by the Registrar and its address is www.SUPERHOITAJA.FI.

SUPERHOITAJA from the start. It is a system maintained and managed by the registrar. This system is a site where Helpers who use this platform can find helpers (caretaker, housekeeper, pet sitter, tutor or other person) or a suitable helper job.

Privacy Policy is this privacy policy that sets out the main rules of the controller for the collection, collection, management and storage of personal data, and these rules apply to Users using this Website.

Regulation means Regulation 2016/679, which entered into force on 25 May 2018 throughout the EU. This regulation concerns the protection of natural persons in the processing of personal data and the free movement of such data, according to which Directive 95/46/EC is considered null and void.

A user is a natural person who visited the website of the Controller and registered on them by providing his personal information.

 

3. CONTROLLING PERSONAL DATA

3.1. The user who intends to register on the Website must provide (in other cases the user can provide) the following personal information to the Controller: i) name, surname; (ii) gender; iii) date of birth; iv) e-mail; v) telephone number; vi) place of provision of services/place of work; vii) photograph; viii) information obtained in connection with the Facebook profile. In addition, the Controller also processes other personal data. This information has been provided by the User on the SUPERHOITAJA platform by publishing advertisements or in other ways.

3.2. The controller has the right to use non-personal data of users to analyze the data with various statistical cuts, to perform statistical and financial analyses, to improve the quality of services and so on. The controller has the right to publish an impersonal statistical analysis of such data, use it for marketing and other purposes.

3.3. The controller may also use cookies on the Website, which are used to collect information that reveals the special features of the use of this Website, the User's behavior or automatically compiled visit statistics.

3.4. The controller also processes personal data from purchased memberships and activities performed on the SUPERHOITAJA platform.

 

4. PURPOSES OF PERSONAL DATA MANAGEMENT

4.1. Personal data provided by users is processed for the following purposes:

4.1.1. Provision of Services. The controller collects personal data of Users and uses it on the SUPERHOITAJA platform through mediation between people looking for a helper or helper job.

4.1.2. Website Improvement. The controller collects information about users, their surfing statistics on the website, their behavior in order to evaluate the functionality of the website and to improve the accessibility and convenience of the proposed services.

4.1.3. Contact. The registrar can contact and answer Users' questions or requests.

4.1.4. Direct marketing. When the User gives his consent to receive offers and news, the Controller processes personal data by sending the User offers and information (for example, a general newsletter, information about offers, news, discounts or asking for an opinion on the services offered). The user has the right at any time not to accept offers and news and can withdraw his consent at any time. Cancellation does not prevent the user from using the SUPERHOITAJA platform.

4.1.5. User identifier. The user's personal data would be used to identify the user, to find out if he is under 18 years of age.

 

5. DISCLOSURE OF PERSONAL INFORMATION

5.1. The user confirms that he understands that the personal information he provided during registration and in advertisements is publicly available to other persons.

5.2. The controller ensures that the Users' personal data is not sold, handed over or otherwise transferred without a legal basis to third parties and that this data is not used for purposes other than those for which it was collected. The data controller can only transfer data in accordance with this privacy statement and the legislation of the Republic of Finland.

5.3. With the exception of other cases mentioned in the data protection statement, the controller may transfer the User's personal data to third parties only in the following cases:

5.3.1. To the service providers of the registrar who cannot know the User's data (companies providing accounting, IT services, lawyers, courts, bailiffs, collection companies, database registrars and others) due to the special features of the services they provide;

5.3.2. if the user has given a separate consent to this data transfer;

5.3.3. in legal cases and when it is necessary to achieve the following objectives of this privacy policy;

5.3.4. Data transfer is mandatory when law enforcement authorities require it in the legislative procedure of the Republic of Finland;

5.3.5. in other cases defined by the law of the Republic of Finland.

 

6. USE OF COOKIES

6.1. The controller may use cookies on the website. Cookies are small text documents with a unique identification number; they are transferred from the Website to the hard drive of the User's computer, from which the Registrar can separate the User's computer and see its operation on the Website.

6.2. With the help of cookies, the controller collects such personal data as: browser type, demographic data, IP address and others.

6.3. The controller uses the information obtained from the cookies used on the Website to identify Users, analyze the Website visit statistics, User behavior and help improve the quality of the Website.

6.4 The user can modify the cookie settings (delete/block cookies or part of them) by changing their browser settings. Detailed information about cookies, their use and refusal can be found at http://AllAboutCookies.org or http://google.com/privacy_ads.html.

 

7. TERMS OF DATA STORAGE

7.1. The data controller keeps the Users' personal data for the period specified in the Act of the Republic of Finland and other valid legislation as well as in this data protection statement, however no longer than is necessary to achieve the data protection objectives. section of this privacy policy.

7.2. The controller processes the Users' data until there is a user profile on the SUPERHOITAJA platform. When the User deletes his/her profile on the SUPERHOITAJA platform, the Registrar does not store the User's personal data for 1 (one) month after deleting the User's profile. The information of the purchased membership is stored for five years, until the membership ends. Also, in some cases, Personal Data can be kept longer when it is necessary due to a dispute that arises or in other cases.

7.3. The registrar strives not to store irrelevant and outdated personal information, so when the User updates his account information, the old information is replaced with relevant information. Historical data is kept if it is necessary in accordance with the prescribed legislative order or for the controller to carry out his activities, and no longer than necessary.

 

8. RIGHTS OF USERS

8.1. By using the Website, Users have the right to:

8.1.1. know what personal data is processed and for what purpose;

8.1.2. access his personal data;

8.1.3. demand correction or completion of personal data if it is inaccurate or irrelevant;

8.1.4. demand deletion of personal data (right to be forgotten);

8.1.5. require the controller to limit the management of the user's personal data;

8.1.6. demand the transfer of data to another data controller (right to transfer).

8.2. The user has the right to send all requests related to the data protection statement to the data controller in writing via the contact information at the end of this data protection statement.

8.3 The user must submit an identity document or identify himself through the electronic communication used in connection with the request.

8.4 The controller, who has received the User's request, gives a response and takes the measures mentioned in the request or refuses to take them by stating the reasons for the refusal no later than 30 (thirty) days after sending the request. Due to the complexity of the applications, the indicated period can be extended by two months. The controller will then inform the user of the extension and state the reasons for the delay.

8.5 When the User submits a request to delete their personal data, the controller is obliged to delete them if it can be based on at least one of the following reasons:

8.5.1. Personal information is no longer needed for the purposes for which the information was collected or processed in another way;

8.5.2. The user withdraws his consent, on which the management of personal data is based, and there is no other legal basis for the processing of personal data;

8.5.3. The user disagrees with the data management if there is a legitimate interest of the data controller and the data controller does not show overwhelming legal reasons for continuing the data processing;

8.5.4. Personal data has been processed illegally;

8.5.5. Personal data must be deleted in accordance with the requirements set by the legislation of the European Union and the Republic of Finland.

8.6. The controller restricts the management of the User's personal data in the following cases:

8.6.1. a The user questions the accuracy of the personal data; it is limited to a period during which the controller can check the correctness of the personal data;

8.6.2. The processing of personal data is illegal and the User does not accept the deletion of personal data and requests instead to limit their use;

8.6.3. Personal data is not needed by the Controller for the purposes mentioned in section 4 of this privacy statement, but this data is needed by the User to claim, implement or defend legal claims;

8.6.4. The user has objected to the processing of personal data based on the legitimate interests of the controller; it is limited until it is checked whether the controller's legitimate reasons are better than the User's reasons.

8.7 If the User exercises his right to delete or restrict data, use of the SUPERHOITAJA platform may become impossible or access to it may be restricted.

8.8 When exercising his right to transfer data, the User has the right to request that the Data Controller sends his personal data directly to another data controller, if it is technically possible.

8.9. The controller has the right not to satisfy the User's requests, with the exception of requests regarding the refusal to receive direct marketing offers and apply to an out-of-court dispute resolution body when it must ensure: (i) the fulfillment of the legal obligations imposed on the data by the controller; ii) public order or crime prevention; (iii) protection of the rights and freedoms of users or other persons; or iv) in other cases provided for in section 1 of article 23 of the regulation. In any case, the controller who refused to implement the User's requests must state the reasons for the refusal.

8.10. If the User discovers illegal processing of his data or if a disagreement arises with the data controller, he has the right at any time to turn to the out-of-court dispute resolution body operating in Finland - the Digital and Population Information Agency. with the procedure prescribed on the website, which can be found at https://dvv.fi/.

 

9. CHANGES TO PRIVACY POLICY

9.1. The controller has the right to update and change the terms of this privacy statement.

9.2. If substantial changes have occurred in the data protection statement, the controller has the right to notify the User of these changes through the contact information provided and/or on the Website. The published change to the privacy statement will come into effect 5 (five) business days after the day it is published on the Website or sent by e-mail to Users. It applies to all users who have not expressed their disagreement with such change within the stated period.

 

10. CONTACT INFORMATION

Users may submit any questions regarding this Privacy Policy through the contact information below:

By email: [email protected]

Last updated on 18.12.2019

Family Projects Oy 02700 Kauniainen, Finland